ClassFactor
System status

All systems operational

This page is maintained by the ClassFactor team and is hosted separately from the app, so it stays available during an outage. Last reviewed 10 September 2026.

Everything is running normally

No known issues affecting ClassFactor right now. If something is not working for you, it is worth checking your connection first — and then telling us.

Services

App & Sync

Signing in, your library, and keeping devices in step.

Operational

AI Generation

Turning your material into cards, notes, lessons, quizzes and exams.

Operational

Study & Scheduling

Study sessions and the spaced-repetition queue.

Operational

Billing

Checkout, subscriptions, and the billing portal.

Operational

Email & Notifications

Sign-in emails, reminders, and in-app alerts.

Operational

Past incidents

Slower AI generation for some study sets

Resolved

Started 22 August 2026, 14:10 UTC · resolved 22 August 2026, 16:35 UTC

AI Generation

  1. Resolved · 16:35 UTC

    Generation times are back to normal and the backlog has cleared. Every set queued during the incident finished — nothing was lost.

  2. Monitoring · 15:20 UTC

    We added capacity to the generation queue and times are falling. Sets already in the queue are still processing in order.

  3. Identified · 14:25 UTC

    A backlog in the generation queue is delaying new sets. Study, decks and everything else are unaffected.

We publish this page by hand rather than from automated monitoring, so it reflects what we know at the time of the last review. If ClassFactor is not working for you and this page says everything is fine, please tell us — that is genuinely how we find out about some of them.